Emergency Maintenance Service Request Information

SPECIAL NOTICE: Due to the current health crisis, interior maintenance will be limited to emergency items only, In these situations, our technicians are equipped with protective gear including masks and gloves. The health and safety of our residents and technicians is our top priority.

Our maintenance staff is dedicated to responding to emergency maintenance requests promptly - it's just good business.

Instructions for Emergency Maintenance Service: 

Simply follow the instructions to report your maintenance emergency, and a trained VGL technician will be there to take care of your problem.

  • Dial (614) 579-6736
  • Make sure you leave your name, phone number, and the name of your community
  • An on-call VGL maintenance technician will contact you as soon as possible

Enjoy the benefit and security of emergency maintenance service with VGL through our automated emergency service request. VGL maintenance technicians are on-call twenty-four hours a day, seven days a week.

If you have an emergency, follow the above instructions to ensure timely response. Please do not email your request.